Support

We usually reply within one business day.

Common questions

My sign-in code didn't arrive

Codes come from hello@joinnurture.app and usually arrive within a minute. Check your spam or promotions folder. If it still isn't there, tap "Resend" after 60 seconds, and double-check the email address you typed.

How do I join someone's tree?

Ask them for their 6-character invite code. In Nurture, tap + on your garden, then Join with a code, and enter it.

Why is my friend's nurture blurred?

Nurture is "give to get": you see what someone shared this round once you share yours. Send a nurture to that tree and theirs appears.

How does my tree grow or wither?

Each tree has a rhythm (weekly, every two weeks or monthly). When everyone shares in a round, the tree grows. If nobody shares, it starts to wither, and it can recover when you start sharing again.

How do I delete my account?

Email hello@joinnurture.app from the address you sign in with, and we'll delete your account and everything you've shared. An in-app option is coming soon.